Reviews

From 199 reviews
April Villarruel

Great builder! We love our BIC Home. Today is closing day.

via Google
Kelly O. Greenlee

Thank you for everything that was done to make our home perfect. I was concerned about the utility costs with moving to a larger home. The house is well insulated, and the utilities were less that I expected. I would purchase from them …

read more
via Facebook
Jessica Z

Looking for that one home that fits all your needs can be very stressfull and time consuming but working with Dale Lofgren and Mario Frescas made this process easy and fun. Two amazing guys who are always there for you when you have any …

read more
via Google
Kelly Greenlee

They have went above and beyond for us. I truly appreciate all of the staff from Sam and Magda to Jessie, Daniel, and Alex. The house is great. We love the location and the neighborhood. I would buy from them again, but we don't plan on …

read more
via Google
Susy Gonzalez

Tuvimos la oportunidad de hacer trato con BIC Homes, excelente trato!! Cumplieron fielmente todo lo que nos prometieron, y siguen haciendolo a 4 meses de entrega. Gracias!!! Me encantó toda la construcción, el diseño pero sobretodo la …

read more
via Facebook
Melissa Porras

Highly Recommended!! I'm at A loss for words. Big shout out to Armando and Mario! Thanks for everything and the gifts guys!!🤗

via Google
Jacqueline Lopez

Great experience bic and their representatives mario and Casey helped so much!!

via Google
Victor Lopez

I had an extremely positive experience with BIC homes, most of all with my sales rep. Mario Frescas. Mario was very helpful in the whole process, he made it feel like you're buying a house from a friend. Not just the customer service wowed …

read more
via Google
Carlos Torres

I was browsing their website and received a quote very quick. Great team to work with and very friendly made searching for a home easy

via Google
Selene Alvarado

Such a great experience! Very attentive with any question we had. Thank you Ozzie for all your help. Thank you BIC homes for helping me and my family become homeowners, we love our home!!!

via Google
Ricardo Hernandez

Very professional individuals and get the job done awesome customer service thank you so much

via Google
Anahi Wolfe

My husband and I moved here from Colorado, and BIC was so helpful, allowing us to have a relatively stress free move. Anyhow, BIC was AMAZING from the start! I couldn’t have asked for a better experience. They were up front and transparent …

read more
via Google
cjmorere

Amazing layout. Reliable services. Very informative when answering questions. Fantastic warranties on homes. Great incentives for veterans. Highly recommend purchasing a Bic home.

via Google
sualnid santiago

(Translated by Google) Thank you for your service, patience and availability. I enjoy every detail of my new home. God bless you!

(Original)

Gracias por su servicio, paciencia y su disponibilidad. Disfruto cada detalle de mi nuevo hogar. …

read more
via Google
Monica Gomez

Everyone was very attentive and professional. Such a great experience!!! Closed on time and everything I needed was taken care of. Thank you Bic homes for helping me and my family become homeowners!!!

via Google
Chasity Rosales

Super excited and thankful for this great first time experience. I highly recommend =)

via Google
S Alvarado

Very positive experience great home and great warranty

via Google
Jaime Coronado

Great Builder! Great customer Service have one of the best salesman in Osvaldo Reza.

We shopped around for 6 months for a home that would meet our needs and budget no other builder was able to accomplish this like BIC.

via Google
Christi Najera

Just closed on our home. Casey was the best.

via Google
Alan Gonzalez

I had a good experience with the home I got from BIC. The project closed on the estimated time frame and when ever there was an issue the project team handle my conserns and repairs. The details on the quiality of the materials where better…

read more
via Google
Sonia Garcia

(Translated by Google) Excellent. A very good experience in buying our house. Thanks to Osvaldo Reza procedures for providing for their experience and kindness.

(Original)

Excelente. Una muy buena experiencia en la compra de nuestra casa. …

read more
via Google
Ericka Jacquez

Wow!!!!! 5 stars all the way! Especially a BIG thank you to Mario Frescas who walked me through every step of the process for me to get into my BEAUTIFUL home! I wouldn't change a thing! Everyone at BIC Homes has been wonderful and I would …

read more
via Google
jose rodriguez

I wanna thank BIC homes for helping us out on the purchase of out new home. I highly recommend them, Thank you ozzy for taking care of us.

via Google
Gaby Muñoz

We are very happy with your Services.

Jaime Hernandez is an excellent realtor and help us a lot on the process.

We love our new home

via Google
Santiago Rivera

The sales rep and company treated us well! We appreciate our closer Paula with Sierra Title she treated us like Gold! Also wed like to mention Denise, Blanca, Ursula Carlos, Liz, and the BIC team for making this a positive experience. We …

read more
via Google
Linda Keating

Worked with Heidi Lovett as Realtor and Rodney Ladd as the Bic homes rep. The home is beautiful and can't wait to move in. Everyone is very helpful and very nice. We are looking forward in getting to know our new neighbors. Thank you guys …

read more
via Google
Iliana Ortiz

Thank you BIC Homes for making the impossible possible for us. Thank you Casey Hughs for being so professional and always available when we needed you. We were definitely a hard case to handle but BIC homes and our Realtor Manny Carrera …

read more
via Google
Vickie Ahumada

I am a real estate agent in El Paso and I deal with all of the builders and I love working with everyone at BIC Homes. They are friendly and very willing to go above and beyond to help my clients. Their customer service is excellent and? …

read more
via Google
Elena Acosta

Very happy to work with BIC this year. Hardworking staff and wonderful detailed customer service throughout the process. Excited for our new home!!

via Google
Dajaun White

Bic homes is amazing! They give you the best warranty in the city. We were able to purchase our first home and we love it. It is exactly what we are looking for. Everyone here gave us the best customer service. If we ever had an issue there…

read more
via Google
Maribel Herrera

I was looking for a home near Herrera Elementary School and found that BIC Homes had built homes behind the school. I stopped by and Oscar Polanco gave me his information, to get back in touch after talking to my husband. He took initiative…

read more
via Google
_Pair. O.dice_

I absolutely love BIC homes. Since day #1 everyone has been nothing but very helpful and welcoming. All of our worries and concerns were almost taken care of. It was easy as 1, 2, 3. Build materials are top notch as we as the employees. We …

read more
via Google
Jessica Ramirez

Great Expierence purchasing our first New home with BIC Homes the staff was very helpful and guide us through the whole process with our realtor Sylvia Rodriguez and Magda Acuna😊😊👍👍

via Google
Berenice Ponce

Definitely an amazing experience, they were extremely courteous, informative and helpful through the entire process and their homes are absolutely beautiful ! Very pleased with our first home purchase , would definitely purchase a BIC home …

read more
via Google
Lulu V

Experience exceeded my expectations. Everyone was attentive, and willing to work with my military family's needs. Highly recommended.

via Google
Raul Salazar

Customer service was up to par and attentive. Love the quality of home and openness! Would recommend definitely.

via Google
Marleen Avelar

BIC Homes was awesome they showed us many lay outs on different homes compared to the information that we told them. Our realtor was amazing she was a huge help especially for us since we are first time home owners. Cassey our realtor was …

read more
via Google
Brenda Aleman

My husband and I purchased our first home from BIC. As soon as I walked into the home I fell in love with it. The layout from the home was different from other homes we saw. The living room and bedrooms were spacious, the kitchen was …

read more
via Google
Paul Hahnenberger

Outstanding experience with BIC homes! We highly recommend this builder if you want top notch home and service. Denise and Blanca will take care of you and they really make sure that your home is right and exactly the way you want. We had a…

read more
via Google
Sonny Salcedo

Great experience! Everything went smoothly. No issues

via Google
Hector Portillo

Excellent experience since the beginning of the process. Very gently people. All of BIC personnel were very friendly and helpful.

They answer all of our questions and were available at any time.

via Google
Janet Quiroz

Great service overall!! Exceptional attention to detail!! Thank you for making our home dreams come true!! Will definitely refer BIC in the future!! Ask for Ozzie Reza 😁

via Google
usgaul12

Just received my keys to our lovely house today. Great quality service from beginning to end, everyone provided exceptional customer service in a timely and courteous manner – R&E

via Google
Aldo Melendez

Had a great experience purchasing our home with BIC! Thanks to Ozzy Reza for assisting and getting us our beautiful home!! Definitely recommend this builder and realtor agent!!

via Google
Shari Gipson

My entire experience with BIC Homes was amazing! Very attentive, very patient and very committed to excellence.

via Google
Stephanie Robles

Such a wonderful experience we had working with Bic Homes. Everyone is so helpful, kind, courteous and professional. We love our home.

via Google
Blanca Lopez

Thank you BIC Homes for building the house of my dreams! Iam very satisfied with my new home. Verry good quality and every one that works for BIC is verry helpful. Highly recomend this builder.

via Google
Gloria Garcia

Jésus, Denisse,Blanquita. Mr Bic...thank you..I love my house...i Will recommend you always..

via Google
Joanna Damian

Couldn't be more happy with our home! Beautifully done and all requests we had they had no problem doing them for us. Even after moving in they have been very helpful with any questions or problems we have had. Everyone who works with this …

read more
via Google
Mario Ramirez

My uncle just bought a home and attention with the employees from bic homes was great.

via Google
Bradley Creel

Excellent experience from start to finish. Ensured we were satisfied with home.

via Google
Erika Jauregui

We loved the Bic homes distribution, they are comfortable, great lighting, spacious rooms, and a big kitchen and dinning room.

via Google
Rosa Armendariz

I had an excellent experience with everyone at BIC since day 1 everyone was very helpful. Rosalina, Blanca, Denise, Ursula, and Shirley went out of their way to reach my goal from building to keys ! I'm excited for my memories in my first …

read more
via Google
Marcela C Arce

The presentation of the home by the selling agent Jaime Hernandez was amazing. Blanca was very good to us we are happy with pur BIC Home.

via Google
Daniel Pena

All the representatives were super helpful and very efficient. From the workers to our amazing realtor (Patricia Jaramillo) we couldn't be happier. Thank you!

via Google
Genaro Valadez

Absolute positively the best home buying experience in el paso. From beginning to end the staff at BIC homes has dedicated themselves to providing the very best service and workmanship. Their attention to details, unsurpassed quality, …

read more
via Google
Alejandro Gallarzo

Amazing customer service and lovely house design. Will definetely recommend to anyone

Thank you for my blue-themed gift basket!

via Google
Osvaldo Reza

As an employee of this company I must say this is a great company to be a part of. I feel great to say I'm part of the family !

via Google
Bee Towers

We are incredibly happy with our Baytown purchase! The process was seamless and BIC was very responsive in all our inquiries. Their staff (Blanca, Pablo, Ursula) were extremely helpful and professional in all our inquiries. We love our new …

read more
via Google
Nadia Pena

Our experience with bic has been wonderful, every one that has helped us out has been so great with helping us understand step by step on how to buy a home. Always were willing to show us our home every time we called. Bic has made our …

read more
via Google
ricardo Garcia

It was the most awesome experience. Everyone did their part. Closed within a month.

via Google
Jesus Apodaca

Wonderful experience with all the staff that help us; especially Maria Gonzales

via Google
Dessarae Serna

Great experience with BIC Homes!!! We are very happy with the builder and everyone we have worked with to purchase our first home!!!

via Google
rodney washington

Very helpful and friendly. I love BIC!

via Google
Albert Quintanilla

My experience was wonderful from the first step to the last step it was easy and convenient in every step of the process.

via Google
Mario Nunez

Excellent customer service, good quality and excellent home warranties.

via Google
Carlos Lara

Very friendly, professional, Martha Ortega and Ursula Mesa were very helpful.

via Google
Jose Roberto Salcido

Good Experience in the whole process. I would recommend to a friend.

via Google
ricardo Cervantes

Excellent service, very nice houses, very accessible staff, just the best

via Google
gaby ruiz

Very good experience definitely recommend it!

via Google
Bertha Garcia

(Translated by Google) We are happy with the purchase of our house and patricia q was the one who helped us out faster xq q is a very efficient and very friendly person we appreciate it very much

(Original)

estamos felices con la compra de …

read more
via Google
Virginia Mata

(Translated by Google) Patricia Jaramillo thanks for helping this great step, excellent service. Thanks to all BIC employees who were always very helpful and accessible.

(Original)

Gracias Patricia Jaramillo por ayudarnos en este gran paso…

read more
via Google
Gilbert Acosta

(Translated by Google) We are very pleased with our purchase, we had no problems, or many GRACE, S OUR BEAUTIFUL HOUSE QUEDO.

(Original)

ESTAMOS MUY SATISFECHOS CON NUESTRA COMPRA,NO TUVIMOS PROBLEMA ALGUNO,O MUCHAS GRACIA,S NUESTRA CASA …

read more
via Google
Angeli Villalobos

Love our new home! The closing process went smoothly and everyone was so helpful during the process! Would recommend this builder.

via Facebook
Ursula Meza

The company culture is like no other company I've ever worked with. From sales to production on the field everyone is friendly and very helpful. This is the only company I know that truly holds family dynamics as a company culture. Whether …

read more
via Facebook
Saturnino Suarez

I have been working with Bic homes for 2 years and i highly recomed this company. Their floor plans are beautifully designed.

via Google
Danny De La O

Working with Bic is nice , everyone is like family and actually cares about you.

via Google
OSCAR POLANCO

Sales Representative for BIC HOMES great company, quality home construction , and friendly service.

via Google
Josh Kownacki

I purchased my first ever home from BIC, and I have to say that my experience was great! They were extremely helpful, and the home was beautiful.

via Google
Carlos Diaz

As a realtor and working with BIC Homes I strongly believe that is a great builder and a 5 star customer service.

via Google
Rosalina Puentes

BEAUTIFUL HOMES

via Google
Hector Mendoza

The folks at BIC Homes are great!

via Google
Dorian Silva

Fast and Professional Service! Excellent Quality of Homes. A great place for buyers to look for home and to get educated on the whole process!

via Google
Sarah Walker

BIC Homes is a wonderful company to work with, from contract to handing over the keys they are always in constant communication every step of the way. Their attention to detail and high-quality homes puts BIC in a league of their own!

via Google
VERONICA COBOS

Love their homes, they are amazing and have affordable prices, also help you out if you have bad credit....contact BIC Homes!

via Google
Ana Pena

Very nice homes, and assisting agents are very kind and always available to take show homes.

via Google
Marysol Terrazas

Beautiful homes with a wide variety of floor plan options!

via Google
Tony Meza

Simply awesome!!

via Google
Ursula Meza

Best warranties in El Paso, true family environment. The staff is amazing.

via Google
Patricia Carrillo

As first time homeowners we are very happy and proud to have chosen Bic Homes, we love our house, but even more important than that Bic Homes has provided us with an excellent customer service. More specifically Shirley, Sales Manager at …

read more
via Google
Lorenzo Ontiveros

Great help with 1st time home buyer!

via Google
Leti Dominguez

Staff was always very friendly and knowledgeable. Loved the customer service. They were always there to answer any questions and walk us through the process.

via Google
Priscilla Fazekas

Beautiful homes and great customer satisfaction. I would recommend them to anyone looking to buy a new home.

via Facebook
Priscilla Fazekas

I absolutely love the design of the homes this builder uses. Attention to detail is what stands out. BIC Homes are not the typical cookie cutter home. What I was really impressed with was the flexibility on color and upgrades. When you want…

read more
Response from business owner

Hi Priscilla, Thanks for those kind words. We really appreciate your feedback. That makes us work much harder to achieve Customer Satisfaction and loyalty. Take care. Happy holidays

via Google
Jason Scott

My wife and I decided to check out the Rio Grande Community on a beautiful Sunday afternoon. Being this is a newer community, the neighborhood is very quiet and moving here means you'd be one of the very first in the neighborhood.

Upon …

read more
Response from business owner

Hi Jason, Your review does help tremendously. This was a new floor plan for us designed for a home show. We sure are learning a lot. Take care. Happy holidays to you and blessings to your family for years to come.

via Google
Esther Piedra

we liked the quality of the construction. The accessibility to the house while it was under construction was awesome!

The landscape allowance was great

The agent Raul Mejia was very helpful with the process. Raul Mejia was very accessible …

read more
Response from business owner

Hi Esther.

Thanks for your feedback. We really appreciate it. Congratulations! We will keep your comments in mind to keep improving our Customer's Experience in the future. If you encounter any issues with your home, please call our office at 915 855 8236 or fill out a service request at : http://bichomeselpaso.com/warranty-claims/

via Google
Joy vigil

Homes are beautiful... Very knowledgeable staff . will be referring family and friends👌

via Google
carmenteresa63@gmail.com locoid63

Great experience! Perfect service

via Google
Candice Grace

I absolutely loved my experience with BIC! Not to mention the quality of my new home is amazing 💙💙

via Google
Caleb Dominguez

Nice homes

via Google